Technical Analyst - Field Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Analyst - Field Services to join our team in Reynosa, Tamaulipas (MX-TAM), Mexico (MX).

The Field Technician is responsible for providing onsite technical support for end users, through tickets for issues at the client site. This role provides IT support and customer services, to ensure the users are satisfied with their IT support experience. The technician will have the responsibility to own the issues through resolution.

• Individuals here have a well‑rounded knowledge of the policies and procedures for their work area.
• Their work may require discretion and independent judgment for non‑routine matters. However, the primary focus of work activity is predominately routine.
• They...

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Submit your application today and join our talented team at NTT DATA, Inc..