Technical Account Specialist

Digital Waves IT Solutions
📍 Muscat, Muscat Governorate, Oman 💼 Full-time 🕒 Posted June 03, 2026

Job Description

Job Description


Position: Technical Account Specialist (TAM)
Department: Customer Success / Technical Services
Reports To: Head of Customer Success / Sales Director


Role Overview

The Technical Account Specialist (TAM) is responsible for managing and growing strategic customer relationships while ensuring successful adoption and value realization of IT management and security solutions. The TAM acts as the primary technical advisor for customers using enterprise platforms including Unified Endpoint Management (UEM), Endpoint Protection Platforms (EPP), IT Service Management (SDP), and Full-Stack Observability / Digital Experience Monitoring solutions such as OpManager.

The role combines technical expertise, customer success management, and commercial responsibilities, including upselling and cross-selling additional solutions f...

Ready to Apply?

Submit your application today and join our talented team at Digital Waves IT Solutions.

Submit Application

Job Details

  • Location Muscat, Muscat Governorate
  • Job Type Full-time
  • Category Business Operations Specialists
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026