Tech Services Delivery – Onsite Coordinator

eClerx

📍 Madrid, Community of Madrid, Spain 💼 Full time 🕒 Posted July 03, 2026

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Job Description

Tech Services Delivery – Onsite Coordinator

Location: Madrid, Spain (Hybrid)

Type: Full-time

Department: Technology

Job Summary

A senior client-facing role requiring strong KYC domain expertise and technology background. The individual will act as the onsite representative for the technology team, working closely with business and IT stakeholders, driving BAU coordination, managing escalations, and identifying new opportunities.

Responsibilities
Act as the primary onsite liaison between client stakeholders and offshore technology teams
Manage BAU activities, ensuring smooth execution and timely delivery
Engage with senior stakeholders for updates, discussions, and alignment
Handle escalations proactively and ensure timely resolution
Maintain strong client relationships and act as the face of the IT team
Identify opportunities for enhancement and pitch soluti...
            

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Job Details

Location Madrid, Community of Madrid
Job Type Full time
Category Operations Specialties Managers
Posted Date July 03, 2026
Application Deadline August 12, 2026