Team Manager - US Experience

Foundever

📍 Cairo, Cairo Governorate, Egypt 💼 Full-time 🕒 Posted March 02, 2026

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Job Description

 Team Manager - US Experience 
 Team Manager - US Experience 
 Req ID#: 405230  Cairo, Cairo, Egypt, EG 
 Job Description: 
PURPOSE OF THE JOB

Responsible for supervising team's performance, ensuring that client's metrics are met, and the morale of the team is charged to drive the team towards success.
KEY RESPONSIBILITIES
To manage the performance of the team, develop and coach team members when they are carrying out their normal duties.

To recognize and reward the contribution of team members in a timely manner so they are motivated and encouraged towards continual excellent quality customer experience.

To deal with underperformance cases in a professional, consistent, and timely manner, seeking advice as necessary.

To conduct regular 1:1 daily checkpoints and weekly PEPs.

Facilitate open discussions with all team members, providing them with fe...
            

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Job Details

Location Cairo, Cairo Governorate
Job Type Full-time
Category Top Executives
Posted Date March 02, 2026
Application Deadline April 11, 2026