Team Manager, Tenant Engagement

Job Title: Interim Team Manager, Tenant Engagement

Location: Dudley

Job Purpose

Lead all resident engagement activities, co-design, consultation and scrutiny initiatives to ensure residents influence decision-making at all levels.
You will build strong relationships with residents and key stakeholders to ensure compliance with relevant regulatory standards, particularly the Transparency, Influence & Accountability standard.
Develop and deliver Dudley's Resident Engagement Strategy, ensuring resident feedback leads to measurable improvements to service design and delivery.
Develop innovative engagement methods to reach seldom-heard voices across Dudley Council homes.
Champion meaningfully resident engagement across the Housing & Assets group, ensuring the tenant voice is reflected across the breadth of services delivered.Qualification and Experience

Extensive experience in resident engagement, scrutiny and co-design within social housing o...

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