Team Manager

An award-winning professional services firm is recruiting for a permanent Team Manager to join its new Complaints Operation and become part of the wider team.  

Staring mid July, this hybrid leadership role will be based from our new Leeds city centre offices, and offers excellent training and development opportunities within a growing, supportive business.  

As a Team Manager you will:

Work with a global, market-leading client within the Motor Finance sector
Lead and motivate your team of Telephony and Complaint Administration Handlers
Act as a brand ambassador for the business and its end client, delivering a high standard of service at all times
Produce Management Information reporting to analyse your team’s performance
About You
We’re keen to speak with candidates who have proven experience managing Inbound Telephony  within a Motor Finance or similar Financial Service environment and who demonstrate a genuine passion for delivering excellent ...

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