Team Leader: Registration Agent

Job Description

JOB PURPOSE
To provide basic supervision over the fixed term registration agents, to ensure the effective technical and operational functioning of the registration database cleansing team.

KEY PERFORMANCE AREAS

• Perform registration database cleansing by capturing, processing and maintaining institution and user registrations on the FIC goAML registration system
• Administer the registration database cleansing process in accordance with the set procedures.
• Prepare draft communication wording for requests for information in relation to the registration database cleansing.
• Engage with external stakeholders, via telephone and email to request information relevant to the registration database cleansing to ensure compliance to the FIC Act.
• Develop an understanding of various regulated institutions and sectors under the FIC Act.
• Handle of escalated registration database cleansing cases, including compla...

Ready to Apply?

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