Job Description
The role
As one of our Desktop Home Assessing Team Leaders, you will be playing a pivotal role in guiding and overseeing the Home Assessing Team, who are responsible for assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.
Responsible for providing ongoing training & coaching to the team and ensuring that the Home Assessors are consistent and effective in their approach to a variety of assessments, validation of Scopes of Work, and end-to-end management of a select claim’s portfolio.
What you’ll be doing
- Lead, monitor and inspire the team to execute a high standard of service.
- Provide guidance & support to team members, with the goal of enhancing skills, overcoming challenges and achieving career goals, providing constructive feedback when required.
- Handle escalated claims, complaints and other matters of compl...
Ready to Apply?
Submit your application today and join our talented team at Auto & General.
Submit ApplicationJob Details
- Location Sunshine, Victoria
- Job Type Full time
- Category Supervisors of Office and Administrative Support Workers
- Posted Date June 04, 2026
- Application Deadline July 14, 2026