Team Leader, BPO Operations — Drive KPI Excellence

Convergys

📍 lima metropolitana, lima, Peru 💼 Full-time 🕒 Posted June 28, 2026

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Job Description

                A global technology and services leader in Lima is looking for a Team Leader for their Operations BPO role. In this position, you will supervise call center associates, provide coaching to meet performance metrics, and handle escalated calls. Strong leadership and communication skills are essential. This full-time position offers a dynamic environment to help grow team capabilities and achieve business objectives.
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Job Details

Location lima metropolitana, lima
Job Type Full-time
Category Gestión y operaciones
Posted Date June 28, 2026
Application Deadline August 07, 2026