Time Type:
Full Time
This position is established for managing account related activities for Corporate, Ocean & Air Freight to achieve agreed service levels that includes:
Rule based working along global standardsReadiness of mind, concentrated/accurate/reliable mode of operation (functioning)Daily complexity tasks handing independently Deep dive into existing problems and identify the root causes and addressing it Key Tasks & Deliverables
Operational and Team Management:
Oversee assigned Control Towers tasks Strategize to drive process optimization, accountability, and ownership Monitor team and individual performance and ensure that performance is within expectation (based on defined SLA)Understand control Tower tasks and how this impacts the overall business Propose process changes where needed to drive efficiency and improve execution<...