Job Description
JOB DESCRIPTION
The Team Lead, Managed Services Client Service Desk is an entry level subject matter expert, responsible for taking accountability for the operational management of a team of service desk employees (agents and / or administrators).
This role ensures client satisfaction by managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving.
Key responsibilities:Responsible for managing a team of junior service desk agents and / or administra...
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The Team Lead, Managed Services Client Service Desk is an entry level subject matter expert, responsible for taking accountability for the operational management of a team of service desk employees (agents and / or administrators).
This role ensures client satisfaction by managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving.
Key responsibilities:
Job Details
- Location India, Karnataka
- Job Type Full time
- Category Supervisors of Office and Administrative Support Workers
- Posted Date June 21, 2026
- Application Deadline July 31, 2026