Team Lead, AR Disputes

• Lead the accounts receivable disputes team to ensure timely and accurate resolution of issues.
• Monitor and manage the workflow of dispute cases to maintain efficiency.
• Collaborate with internal departments to investigate and resolve discrepancies.
• Provide regular updates and reports on dispute resolutions to stakeholders.
• Ensure compliance with company policies and procedures during dispute management.
• Identify areas for process improvement and implement solutions to enhance efficiency.
• Train and mentor team members to strengthen their skills and performance.
• Act as a point of escalation for complex disputes and resolve them effectively.

The Successful Applicant

A successful AR Disputes Management Team Lead should have:

• A strong background in accounts receivable or financial dispute management within Shared Services.
• Fluent in Cantonese is a Must Have, a...

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