T2 - Associate Operations

Alight

📍 Gurugram, Haryana, India 💼 Regular 🕒 Posted June 09, 2026

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Job Description

Role
 DescriptionAn associate is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues.
Key Responsibilities: -
Understands and contributes positively to meeting client SLA’s, PG’s.
Maintain internal & client defined quality scores.
Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
Ensuring proper documentation and follow-ups and follow SOP’s
Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.
Work with leads to ensure deliver...
            

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Job Details

Location Gurugram, Haryana
Job Type Regular
Category Business Operations Specialists
Posted Date June 09, 2026
Application Deadline July 19, 2026