Systems Support Specialist

DOW JONES

📍 Chicopee, Massachusetts, United States 💼 Full time 🕒 Posted June 07, 2026

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Job Description

Description
 :About the Role
The Chicopee plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in Chicopee, Massachusetts and report to the Technology Service Manager.
You Will:
Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
Provide PC support including Wi...
            

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Job Details

Location Chicopee, Massachusetts
Job Type Full time
Category Computer Occupations
Posted Date June 07, 2026
Application Deadline July 17, 2026