Systems Operations Analyst, Production

MassHealth is seeking qualified applications for the position of Systems Operations, Analyst, Production. The Systems Operations, Analyst, Production supports the development and implementation of the Massachusetts Health Insurance Exchange/Integrated Eligibility system (HIX/IES) and other MassHealth Eligibility systems including, but not limited to: MA21, One Health, MMIS, and Integrated Eligibility & Enrollment (IE&E) work tracks, including Common Noticing Solution (CNS) and MyServices Common Portal/Common Application. The System Operations Analyst, Production is a part of the Production Validation Team and primarily focuses on supporting the analysis and resolution of production incidents, validating production issue solutions and workarounds, assisting with HIX release and subject matter expert activity, and provides general support across Systems Operations initiatives and other MassHealth systems as needed. *_Duties and Responsibilities (these duties are a general summary and not...

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