Systems Engineer Level 1 - Endpoint

**Requisition Number:** 229526

**Job Description**

Description:

The Systems Engineer Level 1 - M365 is responsible for administering and supporting M365 environments, with a strong focus on Exchange Online, SharePoint, Teams, and cloud-based collaboration tools. The position involves troubleshooting complex technical issues, managing multiple projects, and collaborating with cross-functional teams to optimize platform performance and drive cloud adoption. In addition, the role requires mentoring support teams and proactively ensuring system readiness and security.

Key Responsibilities:

Troubleshoot and resolve complex M365 technical issues, ensuring compliance with service level agreements.

Monitor production environments to uphold quality, capacity, and readiness for new system implementations.

Verify transition acceptance criteria and production readiness prior to system deployments.

Plan, prioritize, and manage...

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