Systems Analyst 4-Support

**Job Description**



**What you will do**



+ Work on the technical delivery for assigned customers, ensuring the highest standards of technical excellence in Oracle solutions.

+ Act as the primary technical point of contact during architectural and tactical discussions with customers.

+ Provide expert technical guidance and advice to both the TAM and the customer.

+ Build and nurture strong, long-term customer relationships, addressing technical issues and aligning Oracle solutions with the customer’s strategic goals.

+ Shape and drive the long-term strategy for customer engagements, delivering maximum value through Oracle services.

+ Oversee the quality assurance (QA) of technical deliverables to ensure they meet or exceed customer expectations.

+ Mentor and guide junior ASEs, serving as a technical role model and fostering their development.



**Typical Activities:**

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