Systems Administrator I

CSG
📍 Brazil, Brazil, Brazil 💼 Full time 🕒 Posted March 02, 2026

Job Description

The Systems Administrator Level 1 role is an entry-level position responsible for performing routine system administration tasks, troubleshooting technical issues, and supporting the operational stability of enterprise systems. This role focuses on learning and applying best practices for system maintenance, security, and performance within the Service and work management team.

This entry-level role focuses on incident handling, routine maintenance, and basic configuration tasks, while collaborating with senior administrators and engineers for escalations.

Key Responsibilities:

  • Application Support:Handle Level 1 tickets for SWM applications (Jira, Confluence, Helix, ADO).Perform basic troubleshooting and escalate complex issues to Level 2/3 teams.
  • System Maintenance:Execute routine health checks, backups, and monitoring for SWM platforms.Assist in scheduled upgrades and patching activities under supervision.
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    Job Details

    • Location Brazil, Brazil
    • Job Type Full time
    • Category Computer Occupations
    • Posted Date March 02, 2026
    • Application Deadline April 11, 2026