Systems Administrator

**Overview**

SYSTEMS ADMINISTRATOR (RDTE)

Bowhead seeks a Systems Administrator to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). 





**Responsibilities**

The Systems Administrator will be responsible for:


+ Assist users with account creation requests in AD, password resets, and token/PKI credential troubleshooting specific to the JWICS environment.
+ Perform initial troubleshooting on hardware, peripherals (monitors, secure KVM switches), and software connectivity issues before escalating.
+ Log all user inquiries, incidents, and service requests accurately into the designated IT Service Management (ITSM) tool (ServiceNow).
+ Provide desktop support to users with standard desktop applications, email configuration, and mapping secure network drives or printer...

Ready to Apply?

Submit your application today and join our talented team at UIC Government Services and the Bowhead Family of Companies.

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