Systems Admin

Job Description
• Working to improve distribution center operations by participating in support and integration activities.
• As a member of the Local IT team, this position will ensure high standards for system uptime and availability, establishing documentation, standards, best practices, procedures, processes, and guidelines.
• Support users and maintains computer environment in a Tier 1/2 capacity.
• Manage incoming tickets.
• Support ongoing projects as needed.
• Troubleshoot PC, hardware and software issues including internet connectivity, operating system, Office 365, and other issues.
• Train users on use and best practices in using their workstations and installed software.
• Keep inventory of equipment and ensure items are in stock and accounted for.
• Other duties as assigned

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