System Support Engineer

Job Summary
We are seeking a System Support Engineer to provide end-user and remote support for our organization's email and collaboration platforms. The ideal candidate will have expertise in Microsoft 365, Google Workspace, and Zoho Workspace, with strong troubleshooting skills and ticketing system experience. Fluent spoken and written English skills required.
Location: Lahore, Pakistan
Shift Timings: 7:00 PM – 4:00 AM (PKT)
Employment Type: Full-time
Key Responsibilities
Email & Collaboration Support
• Administer and support Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams)
• Manage Google Workspace (Gmail, Drive, Calendar, Meet) user accounts and permissions
• Configure and troubleshoot Zoho Mail accounts, email routing, and settings
• Support email clients (Outlook, Thunderbird) across various devices
• Handle email migration, forwarding, distribution lists, and shared mailboxes
• Troubleshoot email delivery issues, sync problems, and...

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