System Operations/ Application Support

As a Application Support at Cartrack Technologies, your main role is to monitor, analyst issue and ensure the proper functioning of IoT devices installed in customer vehicles.

Responsibilities

• Monitor and ensure all installed devices are working correctly and transmitting data as expected

• Troubleshoot and resolve technical issues related to GPS, Censor and other devices system connectivity

• Support Customer Service by answering advanced technical inquiries

• Coordinate with technical and technician teams when support is required

• Escalate unresolved issues to relevant departments or higher support levels

• Maintain records of issues and solutions for future reference

Qualifications

• Bachelor’s degree in IT, ICT, Engineering, or a related field
  (or equivalent hands-on experience)

• ...

Ready to Apply?

Submit your application today and join our talented team at Cartrack.