Support Technical Project Manager

Qualys

📍 Pune, Maharashtra, India 💼 Full time 🕒 Posted June 08, 2026

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Job Description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Role Overview
We are hiring a highly technical, customer-facing Technical Support Project Manager (TPM) to manage enterprise cybersecurity accounts.
This role serves as the Primary technical escalation leader and strategic advisor, driving incident resolution and overall account health within a SaaS security environment.
The ideal candidate combines deep cybersecurity expertise, strong program management skills, and proven experience managing complex enterprise escalations.
Key Responsibilities
Own technical escalations (P1/P2) and drive cross-functional resolution with Engineering, Product, and Global Support.
Provide detailed, transparent customer updates including technical findings, action plans, and resolution timelines.
Lead customer governance cadence, including Weekly Opera...
            

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Job Details

Location Pune, Maharashtra
Job Type Full time
Category Computer Occupations
Posted Date June 08, 2026
Application Deadline July 18, 2026