Support Specialist - Customer Care & Billing (Broadband)

NISC

📍 Mandan, North Dakota, United States 💼 Full-time 🕒 Posted June 19, 2026

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Job Description

This position reports to the Mandan, North Dakota, office. Candidates need to be local to the Bismarck/Mandan area and able to work on-site during the week. A hybrid office/work-from-home schedule is a possibility after training. The work schedule will be discussed during the interview process.
We are unable to accommodate candidates requesting remote work for this opening who do not have prior NISC software experience.

These positions support our Customer Care and Billing software products for our Broadband/Communication Members. Our support specialists work closely with our members and software engineers to troubleshoot, research, and resolve issues within the software product.

What Our Support Team Does
Assists members in all aspects of application support including troubleshooting, training, and research

Follows up on issue resolutions

Assist with software release processes

Prepares training reso...

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Job Details

Location Mandan, North Dakota
Job Type Full-time
Category Information and Record Clerks
Posted Date June 19, 2026
Application Deadline July 29, 2026