Support Consultant - Transportation (Hybrid Work Schedule)

Quorum Software

📍 Bogotá, Bogota, Colombia 💼 Full Time 🕒 Posted June 03, 2026

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Job Description

Overview
As a Support Consultant, you will join a highly effective global team known for delivering exceptional client support. This role is perfect for growth-focused individuals. You'll have the opportunity to hone your problem-solving skills while learning about software support best practices as you resolve issues rapidly and efficiently in a fast-paced technical environment. A strong passion for customer satisfaction and a commitment to continuous learning are essential.
Responsibilities
Responsible for managing a backlog of customer issues, including the ticket's life cycle, which includes issue triage, documenting software defects, testing, offering resolution guidance and ensuring a positive customer experience by delivering on SLA timelines.
Collaborate effectively with global cross-functional teams, including products, engineering, etc. to resolve customer issues.
Responsible for taking resolved customer issues and curating ...
            

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Job Details

Location Bogotá, Bogota
Job Type Full Time
Category Computer Occupations
Posted Date June 03, 2026
Application Deadline July 13, 2026