Support Analyst

Join Mirvac’s Digital team and play a key role in delivering seamless, high-quality technology support across the business. This is an 8-month fixed-term opportunity within a fast-paced, collaborative service desk environment.

About the role

As a Support Analyst, you’ll provide hands-on technical support to end users, ensuring issues are resolved quickly and effectively while delivering an exceptional customer experience. Working within an agile team, you’ll support both office-based and remote employees across a range of technologies and platforms.

Key responsibilities

• Deliver end-to-end support for incidents, service requests and problem management
• Provide face-to-face and remote support across offices, including floor walks
• Troubleshoot hardware, software, AV and desktop issues
• Manage user access, identity and permissions in line with policy
• Maintain accurate and timely updates through the ITSM system<...

Ready to Apply?

Submit your application today and join our talented team at Mirvac.