Support Analyst

Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for (job name) who wants to learn and transform his career. Mandatory Skills:
Fluent English
Advanced Oracle SQL/PLSQL
.NET / VB6 (reading, logs, IIS deployment)
Basic Java/C# knowledge
ServiceNow + ITIL (Incident/Change/Problem)
Organization + communication skills (Portuguese/European) Desirable Skills:
SQL Server, Firebird
Proactive monitoring
Automation (scripts)
Basic Spanish Key Responsibilities:
Technical focus: SFA, Middleware, Bidding, PLZ/Teclink
L2/L3 support: incidents, requests, problems
RCA + implementation of definitive ...

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