Support Analyst

Trayport Limited
📍 London, England, United Kingdom 💼 Full time 🕒 Posted June 23, 2026

Job Description

The Role

You will be a member of our Application Support team, working as a Support Analyst in a challenging environment with clients that are mercilessly quality conscious. This is a client-facing role focused on providing frontline support and guidance to our clients, ensuring timely resolution and follow up for issues that arise in business-critical, production environments. You will play a key role in maintaining client satisfaction and delivering high quality support, with opportunities to develop your expertise and pursue career growth within the team.

Responsibilities

  • Provide support as part of a rotating shift schedule, including early mornings, evenings and public holidays as required to meet the needs of our clients.

  • Be the first point of contact for clients, delivering timely and professional support via phone and ticketing systems for service requests, configuration changes, and troubleshooting issues within our products and servic...

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    Job Details

    • Location London, England
    • Job Type Full time
    • Category Computer Occupations
    • Posted Date June 23, 2026
    • Application Deadline August 02, 2026