Support Analyst - COL

Sana Commerce
📍 WorkFromHome, Antioquia, Colombia 💼 Full-time 🕒 Posted March 02, 2026

Job Description

At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.

Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

As a Technical Support Analyst, you are in daily contact with our customers and partners to give them a great experience. You work with big names in the B2B industry. You are the face of Sana Commerce in the EMEA and APAC market, which gives you a lot of responsibility to maintain relationships. In this role, you will grow along as our company is growing!

What you’ll be doing

  • Acting as the first point of contact for our customers and partners;
  • Managing incoming tickets for our e-commerce product within service levels to ensure customer satis...

Ready to Apply?

Submit your application today and join our talented team at Sana Commerce.

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Job Details

  • Location WorkFromHome, Antioquia
  • Job Type Full-time
  • Category Gestión del riesgo y análisis cuantitativos
  • Posted Date March 02, 2026
  • Application Deadline April 11, 2026