Supervisor Server Repair Engineering

Description

This is a foundational role responsible for architecting, defining, and continuously improving the entire technical framework for diagnosing and repairing our complex, high-value AI server infrastructure.

More than a traditional supervisor, you are the lead repair engineer and process owner.

You will leverage your deep hardware expertise to develop systematic, data-driven, and scalable repair processes from the ground up.

You will not only lead a team of technicians and junior engineers but also act as their primary technical mentor and the engineering liaison to our core Product Design and Quality teams.

Your mission is to transform our repair facility into a center of excellence by embedding engineering discipline into every aspect of our service operations.

Key Responsibilities

1. Process Architecture & Definition (Primary Focus):

* Architect and Auth...