Supervisor

Job Description Manage and organize the delivery to be made to customers/client in right quantity and specification Being thoroughly informed with orders, stock availability, lead a hands-on and timely efficient delivery along with smooth customer service Smooth alignment and relationship with Operations, Store management, HO, Buyers, Field Sales and Delivery team if needed To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it To update the KPIs on daily basis To handle and coordinate customer complaints regarding delivery issues To acquire customer feedback on periodical basis. To coordinate with head office regarding fuel expenses, KPIs, fixed costing, third party vehicle expenses etc. Perform competitors’ promotions check to give on-going feedback on main competitors (retailers, wholesalers, etc.) per customer segment (HoReCa, Trader, Services, Companies & Offices) to Buying Department. Coach and train team members on existing...

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