Supervisor

Overview

We’re all about the customer experience here at Watchfinder. The role focuses on ensuring clients receive the best in-store experience, greeted promptly and professionally, and that responses to customer enquiries via telephone, email, and website are maintained to a high standard. You will oversee the end-to-end sales process, from appointments and viewings through to purchase and aftersales care.

Responsibilities

• Greet customers promptly and professionally in-store or for appointments, and respond to customer enquiries via telephone, email, and website while maintaining a high standard of service.
• Oversee the end-to-end sales process from appointment and viewing to purchase and aftersales care.
• Lead, coach, and train new starters; provide ongoing shop floor coaching and support weekly performance reviews with the Boutique Manager.
• Manage workload to achieve individual and team targets; review daily KPI reports, m...

Ready to Apply?

Submit your application today and join our talented team at Watchfinder.