Supervisor, GIC DS Operations

0000050007 Royal Bank of Canada
📍 Toronto, Ontario, Canada 💼 Full time 🕒 Posted March 20, 2026

Job Description

Job Description

What is the opportunity? Lead and develop a high-performing operations team, driving process excellence, risk mitigation, and exceptional customer service within a dynamic financial services environment.What will you do?
  • Train, mentor, and provide work direction to Operations Associates.
  • Monitor daily workflows and optimize resource allocation to meet service levels.
  • Handle escalated customer issues and ensure compliance with regulatory standards.
  • Suggest process improvements to enhance efficiency and reduce risk.
  • Support department initiatives and new system implementations.
  • Foster cross-enterprise collaboration and align teams with RBC’s strategic goals.
  • Conduct performance management and career development for team members.
  • Provide backup support during high-volume periods or team absences.
  • What do you need to succeed?Must haves:
  • 4-year degree or equiv...
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    Submit your application today and join our talented team at 0000050007 Royal Bank of Canada.

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    Job Details

    • Location Toronto, Ontario
    • Job Type Full time
    • Category Top Executives
    • Posted Date March 20, 2026
    • Application Deadline April 29, 2026