Supervisor, Business Services Reporting

Work Place Flexibility:Hybrid

**Legal Entity:** Entergy Services, LLC

**JOB SUMMARY/PURPOSE**

The Supv, Bus Services Reporting (BSOS) is responsible for the BSOS reporting team which supports internal customers both within the Meter to Cash (M2C) team and broader teams across Entergy by delivering critical data insights. This includes working on strategic initiatives, rate filings, requests for information (RFIs) from external groups, etc. to support data driven decisions. Leveraging AI and other technology, they will deliver key insights on usage, revenue, account details, lighting, and franchise fee information, among other areas.

This role is responsible for monitoring data requests, managing workload, and maintaining transparent throughput metrics. They will drive continuous improvement throughout the team to proactively identify opportunities to streamline operations and increase the impact on the teams we support and customers we serve. The...

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