Job Description
:Lead a team of customer service representatives in the field of order management, quotations, customer master data and other customer service related activities Responsible for the success of the daily operations of the team. Drive the resolution of complex customer requirements, manage and follow up escalations, liaising with partner functions. Communicate cross functionally as required with Finance, Logistics, Warehouse, Technical Service, Regulatory, Legal, Sales, Marketing and Quality Systems to resolve challenges and optimize end-to-end processes Ensure that the Key Performance Metrics for Customer Services are met Support key Customer Service strategies to drive customer loyalty & resulting customer satisfaction score. Support Sales to enhance the customer experience by providing appropriate guidance. Take the lead and drive key projects to support local/corporate initiatives. Identify key improvement opport...
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Submit ApplicationJob Details
- Location Budapest, Budapest
- Job Type Full time
- Category Supervisors of Office and Administrative Support Workers
- Posted Date February 28, 2026
- Application Deadline April 09, 2026