Strategic Workforce Scheduling & Forecasting Analyst

Majorel
📍 angeles, pampanga, Philippines 💼 Full-time 🕒 Posted June 06, 2026

Job Description

A leading global CX provider is seeking a Workforce Scheduling and Forecasting Specialist in Angeles, Pampanga. This role is vital in optimizing workforce management to align staffing with forecasted business needs. The ideal candidate will have experience in a call center environment and a strong background in scheduling practices. Skills in MS Office and specific WFM tools are essential, as well as the ability to analyze data to improve service delivery. Join a company that values creativity and team collaboration in a dynamic setting.
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Job Details

  • Location angeles, pampanga
  • Job Type Full-time
  • Category Human Resources
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026