Strategic Support Delivery Manager

Akamai
📍 , , malaysia, , , malaysia, Malaysia 💼 Full-time 🕒 Posted June 19, 2026

Job Description

Akamai is seeking a Support Delivery Manager II to join our Global Support Team in Malaysia. In this role, you will be responsible for managing high-value accounts, ensuring customer satisfaction, and driving process improvements through a data-driven approach.

The successful candidate will have over 6 years of experience in customer support or technical account management and be adept at collaborating across teams to resolve issues. Fluency in Mandarin and Cantonese is preferred.

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Job Details

  • Location , , malaysia, , , malaysia
  • Job Type Full-time
  • Category IT & Technology
  • Posted Date June 19, 2026
  • Application Deadline July 29, 2026