Strategic Account Manager: Level 1

Strategic Account Manager Overview:

The goal of the Strategic Account Manager is to build, maintain and enhance client relationships while serving as the day-to-day contact and primary liaison between Widewail and the client. You will be responsible for product adoption, churn prevention, account growth (upsells), and account success.

About the role:

• Deliver product adoption reports per account to the Director of Sales or other designee on a quarterly basis
• Be responsible for receiving client specific requests and coordinating with product teams to prioritize and deliver status updates.
• Act autonomously, but know when to pull in subject-matter-experts as needed. 
• Own ongoing outreach, first line of technical support, training and client specific reporting.
• ​​Become a Widewail platform expert - from internal funct...

Ready to Apply?

Submit your application today and join our talented team at Widewail.