Strategic Account Manager - Latam

WTW
📍 Ciudad de México, Distrito Federal, Mexico 💼 Full time 🕒 Posted June 03, 2026

Job Description

We are seeking a dynamic and customer-focussed individual to join our Latin America Insurance Consulting and Technology (ICT) team as a Strategic Account Manager. In this role, you will be responsible for managing the success and satisfaction of our customers post-sale, upselling and cross selling ICT software, customer retention, and ensuring customers achieve their desired outcomes with our software.

The Role:

  • Own customer success for assigned accounts, ensuring customers realize measurable value from ICT software and achieve their intended business outcomes.

  • Serve as the primary point of contact for technology customers, building trusted, long‑term relationships with both business and technical stakeholders.

  • Guide customers through the onboarding process, providing training, resources, and support to ensure a smooth transition to the software

  • Develop and execute strategic technology account plans in close partner...

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    Job Details

    • Location Ciudad de México, Distrito Federal
    • Job Type Full time
    • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Posted Date June 03, 2026
    • Application Deadline July 13, 2026