Statistical Analyst - Support Data Analytics

Nutanix

📍 Mexico City, Federal District, Mexico 💼 Full-time 🕒 Posted February 20, 2026

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Job Description

The Opportunity
We are seeking an analytical and business-minded Statistical Analyst to join our Global Support Organization. This role focuses on transforming complex support data into actionable insights that improve customer experience, operational efficiency, and strategic decision-making.
The ideal candidate combines strong statistical rigor with hands-on experience in operational data and a passion for clear, compelling data visualization.
About the Team
The Support Analytics and Operations team consists of 6+ analysts covering various Nutanix products and core components.
The team reports to theManager of Support Analytics and Operations.
Your Role
Technical Support & Operations Analytics
Analyze technical support data to identify trends in case volume, backlog, resolution time, escalations, and customer experience.
Segment and diagnose performance by factors such ...
            

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Job Details

Location Mexico City, Federal District
Job Type Full-time
Category Mathematical Science Occupations
Posted Date February 20, 2026
Application Deadline April 01, 2026