Staff Site Reliability Engineer (Collaboration Engineering)

The Staff Reliability Engineer (SRE) for Workplace Engineering is responsible for the reliability, performance, security, and operational excellence of enterprise workplace collaboration & endpoint services used globally by employees and partners. This role applies an engineering mindset to operations—defining service level indicators/objectives (SLIs/SLOs), reducing toil through automation, improving observability, and strengthening incident response—to ensure a consistent, high-quality collaboration experience across messaging, meetings, voice, file sharing, knowledge sharing, device management platforms & Copilot / AI engineering.

• Microsoft 365: Teams (chat, meetings, webinars, Teams Phone), SharePoint Online, OneDrive, Exchange Online, Microsoft Entra ID (Azure AD), Microsoft Purview, Defender for Office 365, Intune (Endpoint Management).
• Hybrid messaging and identity integrations (as applicable): Exchange Server, directory syn...

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