Sr. WMS Support Developer - Remote

Job Description
Provide senior-level technical support, maintenance, and continuous improvement for the organization's Warehouse Management System (WMS) platform. Serve as an experienced technical resource responsible for production support, incident resolution, troubleshooting, system stability, performance optimization, and integration support. Partner closely with warehouse operations, business stakeholders, IT teams and external vendors to ensure reliable and efficient warehouse operations. Support application enhancements, upgrades, root cause analysis, and modernization initiatives while driving service quality and operational excellence across the WMS landscape.
Key Responsibilities
Provide advanced production support for Warehouse Management System (WMS) applications, integrations, and warehouse automation platforms.
Manage and resolve production incidents, service requests, and support tickets within established SLAs, ensuring timely communication, thorough trouble...

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