Sr. Technical Account Manager

Position Overview

Autodesk Customer Success is looking for highly motivated technical experts to help our customers optimize their product investment and achieve measurable business outcomes.

Job Requisition ID # 26WD99454

Responsibilities

• Establish and maintain working relationships with customers as a technical advisor; activities include customer interactions and internal alignment with the Customer Success Manager (CSM) and Technical Adoption Specialist (TAS) to execute customer success plans and ensure best‑in‑class technical success experience.
• Priority handling and escalation of critical issues and monitoring of service level compliance.
• Technical assistance and recommendations for Enterprise Customers based on data analytics.
• Take a problem management approach to identify opportunities for improvement initiatives.
• Partner with customer’s IT and design grou...

Ready to Apply?

Submit your application today and join our talented team at Autodesk.