Sr. Specialist, SAP Order to Cash (OTC) – Key User

**Job Description**

Our Company's Animal Health division is seeking an experienced SAP Order to Cash (OTC) Specialist / Key User to serve as a functional business lead for OTC processes within a modern SAP S/4HANA environment. This role is critical to ensuring the stability, efficiency, and continuous improvement of Order Management and Customer Care processes in the U.S., while collaborating with global partners and cross‑functional teams.

The position functions as a business process expert and first-line functional support lead, bridging business operations and IT. The SAP OTC Specialist ensures high-quality system usage, drives process optimization, supports testing and releases, enables automation, and promotes data-driven operational excellence.

**Key Responsibilities**

**SAP OTC Functional Leadership**

+ Serve as SAP Key User and functional Subject Matter Expert (SME) for Order-to-Cash processes, including order management, pricing, bi...

Ready to Apply?

Submit your application today and join our talented team at Merck.

Submit Application