Sr. Service Operations Manager - Enablement & Governance

MCD McKesson Canada Corporation / La Corporation McKesson Canada

📍 Mississauga, Ontario, Canada 💼 Full time 🕒 Posted July 01, 2026

Apply Now Similar Jobs

Job Description

Role Summary
The Senior, IT Operations Enablement & Service Management supports centralized IT operations coordination and IT service management (ITSM) governance activities for the US Oncology Network (US Oncology). This role partners with field-based practice IT teams (ITCs), Regional Technology Operations Leaders, and McKesson technology service teams to support major incident response, change management execution, and operational escalations impacting US Oncology practices nationwide. The position contributes to ServiceNow/ITSM standards, reporting, and technology operations enablement efforts to promote consistent processes, data quality, and service performance.
Key Accountabilities
A. Incident & Change Leadership
Review Standard and Normal-Low risk US Oncology change requests for operational readiness and provide impact notes; prepare US Oncology operational context for Normal-High and Enterprise changes routed to the McKesson Cha...
            

Ready to Apply?

Submit your application today and join our talented team at MCD McKesson Canada Corporation / La Corporation McKesson Canada.

Submit Application

Job Details

Location Mississauga, Ontario
Job Type Full time
Category Operations Specialties Managers
Posted Date July 01, 2026
Application Deadline August 10, 2026