Sr. Risk Manager, Safety Investigations

Amazon Support Services Costa Rica SRL
📍 San José, San José, Costa Rica 💼 full-time 🕒 Posted February 26, 2026

Job Description

We are looking for a Sr. Risk Manager who can elevate and scale our Product Safety Investigations team. In this role, you will bring strong judgment, analytical depth, and a builder mindset to help shape how Amazon detects, evaluates, and resolves product-related safety risks.

You will investigate complex issues when needed, but your greatest impact will come from creating mechanisms that make the team faster, clearer, and more consistent. You will define mental models for decision-making, improve how information flows, and partner with Product, Tech and Science teams to automate manual steps. You will translate ambiguous customer signals into structured frameworks that the team can apply at scale.

This role is ideal for someone who enjoys diving deep into cases but is equally energized by stepping back and redesigning the system that processes them. You will influence global product safety practices, collaborate with cross-functional partners, and help build a high-p...

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Job Details

  • Location San José, San José
  • Job Type full-time
  • Category Business Operations Specialists
  • Posted Date February 26, 2026
  • Application Deadline April 07, 2026