Sr. Rep, Customer Service Ops

Cardinal Health
📍 Taguig, Metro Manila, Philippines 💼 Full-time 🕒 Posted June 28, 2026

Job Description

Onboarding and managing customer and vendor set-ups via legacy FDSI implementation, vendor management and billing systems and processes for Canadian customers as well as various other duties.

  • College or SHS Graduate/2 years completed in college with minimum of 3 years' experience
  • Call center or customer service experience
  • U.S. customer relationship management experience, preferred
  • Intermediate analytical, problem solving, critical thinking and proactive investigative skills
  • Strong communication skills (verbal & written) and customer focus
  • Ability to follow SOPs and pays attention to details
  • Intermediate Excel and Outlook skills
  • Basic SQL is a plus (modifying query)
  • Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.)
  • Ability to work in a collaborative environment and train and coach others
  • Ability to handle a fast-paced transactional environment...
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    Job Details

    • Location Taguig, Metro Manila
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date June 28, 2026
    • Application Deadline August 07, 2026