Sr. Privacy Specialist, Amazon Customer Service

Description
We are seeking a Sr. Privacy Specialist to spearhead the documentation and maintenance of Amazon customer service (CS) data processing activities through comprehensive Records of Processing and Impact Assessments. They orchestrate systematic reviews of privacy documentation, working closely with CS Legal and system owners to ensure accuracy and completeness of all required records. Through strategic risk assessments and change management processes, they identify high-risk processing activities and implement appropriate documentation and mitigation measures. They maintain quality standards for privacy documentation while conducting regular Kale reviews to verify ongoing compliance across CS systems.

Key job responsibilities
- Lead a comprehensive gap analysis of ROPs and DPIAs across all CS-owned systems
- In partnership with CS Legal, design and execute a privacy documentation remediation plan to achieve 100% documentation completeness
- Lead end-to-en...

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