Sr. Mgr, Customer Service

The group you’ll be a part of

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you’ll make

• Lam Research is looking to hire a Senior Manager for the design(support), deployment, and operation of Lam’s Spares B2B global call center capability in Malaysia under the Spares Operations organization. This role is accountable for establishing foundational call center infrastructure, processes, and analytics while delivering high-quality customer experience for internal and external business stakeholders. This is a hybrid role combining operational leadership with transformation accountability — approximately 60% operations execution and 40% capability buil...

Ready to Apply?

Submit your application today and join our talented team at Lam Research.