Job Description
Job Description
As a Sr. Manager for VS&A Customer Care & DRN Support, you will work in a people-first culture that empowers leadership, operational excellence, and customer-centric innovation. In this role, you will lead a dedicated organization of technical specialists, fostering an inclusive environment where unique perspectives thrive to solve complex real-world challenges. You will oversee the delivery of support services with an always-on rigor, helping to ensure that critical communications and intelligence systems remain optimized and secure. By connecting advanced analytics with responsive customer service, you will help our customers collaborate seamlessly and dynamically protect people, property, and places.
Key Responsibilities:
Operational Leadership
Drive strategic execution across customer service workflows to optimize case resolution metrics and technical support delivery for technical systems
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Submit ApplicationJob Details
- Location Allen, Texas
- Job Type Full time
- Category Operations Specialties Managers
- Posted Date July 02, 2026
- Application Deadline August 11, 2026